Our reception is open daily from 09:00 until 16:00 during the Winter season (mid-September to mid-March), however, arrivals are welcome outside of these hours by prior arrangement. Reception is your key point of contact during the booking process, your stay and after you have departed. Whilst we have every confidence that you will have an enjoyable stay, should anything not meet your expectations then we would be pleased to hear from you so that we can try to rectify things (unfortunately not the weather, but anything within our control!). Regrettably, due to COVID-19, our reception service will be contactless and via the phone.
Regrettably our Shop will not be open this Winter apart from for the sale of Gas. Gas sales will be via the phone and will require a card payment.
Situated outside of reception, there is a Campers Lounge where you can pick up your free WiFi. There is a variety of tourist information on the walls and shelves to help you plan your stay. Regrettably we have had to remove the books, games and seats.